Privacy Policy

Pecosa Glass ("we," "our," "us") is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services to you. The types of personal information we may collect include:

  • Name
  • Contact details (e.g., phone number, email address, postal address)
  • Payment information
  • Details of the products and services you have enquired about or purchased
  • Any additional information you provide to us directly or indirectly through our website, social media platforms, or customer service channels

2. Use of Personal Information

We use the personal information we collect for the following purposes:

  • To provide and deliver products and services to you
  • To process transactions and send you related information, including purchase confirmations and invoices
  • To respond to your comments, questions, and requests, and provide customer service
  • To communicate with you about promotions, upcoming events, and other news about our products and services
  • To monitor and analyse trends, usage, and activities in connection with our services
  • To comply with legal obligations

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees, contractors, and related entities
  • Service providers who assist us in operating our business and providing our services (e.g., payment processors, delivery services)
  • Professional advisers, including lawyers, accountants, and insurers
  • Government and regulatory authorities as required by law
  • Any other third parties as consented to by you

4. Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

5. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you wish to access or correct your personal information, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe.

6. Cookies and Website Usage

We may use cookies and similar technologies to collect information about your usage of our website. This information helps us to improve our website and deliver a better and more personalised service. You can set your browser to refuse cookies, but this may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pecosa Glass
Phone: 0415 633 577
Email: info@pecosa.com.au
Address: Sam Sing St, Waterloo NSW 2017